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Terms & Conditions

Standard terms and conditions governing the provision of security guarding services by Sentinel Security Guarding Services Ltd.

Last Updated: January 2026  |  Company: Sentinel Security Guarding Services Ltd  |  Registered in England and Wales

1. Introduction

These Terms and Conditions ("Terms") govern the relationship between Sentinel Security Guarding Services Ltd ("the Company", "we", "us") and any client or visitor ("you") using our website or engaging our services. By accessing our website or entering into a contract for our security services, you agree to be bound by these Terms. Please read them carefully.


2. Company Information

Company Name: Sentinel Security Guarding Services Ltd

Registered in England and Wales

Registered Address: Quantrill House, 2 Dunstable Road, Luton, LU1 1DX

Email: info@sentinelsguarding.co.uk

Phone: 01582 888666


3. Services

Sentinel Security Guarding Services Ltd provides professional security guarding services including, but not limited to, static security guarding, construction site security, retail security, corporate security, event security, reception and concierge services, warehouse security, CCTV monitoring, key holding and vacant property security.

All services are subject to a separate written agreement or service contract agreed between the Company and the client. In the event of any conflict between these Terms and the service contract, the service contract shall take precedence.


4. Quotations and Pricing

All quotations provided are valid for 30 days from the date of issue unless otherwise stated in writing. Prices are subject to change without notice prior to acceptance. Once a contract has been signed and agreed, the contracted rate will remain fixed for the agreed contract period.

All prices quoted are exclusive of VAT unless otherwise stated. VAT will be charged at the prevailing rate at the time of invoice.


5. Payment Terms

Invoices are issued weekly or monthly as agreed in the service contract. Payment is due within 14 days of the date of invoice unless alternative payment terms have been agreed in writing. Late payment may incur interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

In the event of non-payment, the Company reserves the right to suspend or terminate services without liability.


6. Cancellation and Termination

Either party may terminate a service agreement by providing written notice as specified in the relevant service contract. The standard notice period is 4 weeks unless otherwise agreed in writing. The Company reserves the right to terminate any service immediately in the event of a material breach of contract by the client, including non-payment.

The client shall be liable to pay for all services rendered up to and including the termination date.


7. Liability

The Company shall not be liable for any indirect, consequential, special or incidental loss or damage arising out of or in connection with the provision of our services. Our total liability to the client in any contract period shall not exceed the total fees paid by the client during the relevant period.

Nothing in these Terms shall limit or exclude the Company's liability for death or personal injury caused by negligence, fraud or any other matter that cannot be excluded or limited by law.


8. Confidentiality

Both parties agree to keep confidential any information that is expressly stated to be confidential or which by its nature should reasonably be considered confidential, including client premises details, security arrangements and commercially sensitive information. This obligation shall survive the termination of any contract.


9. Website Use

The content of this website is provided for general information purposes only. Whilst we take care to ensure that the information is accurate and up to date, we make no warranties or representations as to the accuracy, completeness or suitability of the information for any purpose.

Unauthorised use of this website may give rise to a claim for damages and/or constitute a criminal offence. You may not copy, reproduce or distribute any content from this website without our prior written consent.


10. Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.


12. Contact

For any queries regarding these Terms, please contact us:

Sentinel Security Guarding Services Ltd

Quantrill House, 2 Dunstable Road, Luton, LU1 1DX

01582 888666

info@sentinelsguarding.co.uk

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