Privacy Policy

Last Updated: January 2026 | Company: Sentinel Security Guarding Services Ltd | Registered in England and Wales

1. Introduction

Sentinel Security Guarding Services Ltd ("we", "us", "our") is committed to protecting your privacy and handling your personal data in a transparent, lawful and responsible manner. This Privacy Policy explains what personal data we collect, why we collect it, how it is used and your rights in relation to that data. We are a data controller as defined under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions regarding this policy or how we handle your data, please contact us at info@sentinelsguarding.co.uk.

2. Who We Are

Company Name: Sentinel Security Guarding Services Ltd

Registered Address: Quantrill House, 2 Dunstable Road, Luton, LU1 1DX, England

Email: info@sentinelsguarding.co.uk

Phone: 01582 888666

3. What Data We Collect

We may collect and process the following categories of personal data:

Identity Data: Your name, date of birth and identification documents.
Contact Data: Your email address, telephone number and postal address.
Enquiry Data: Details of the security services you are enquiring about.
Recruitment Data: CV, employment history, SIA licence details, DBS results and references submitted during the recruitment process.
Technical Data: IP address, browser type, pages visited and cookies (see Section 9).
Communication Data: Any correspondence between you and us by email, telephone or via our website contact forms.

4. How We Collect Your Data

We collect your data through the following methods:

When you complete our online contact or quote request form.
When you submit a job application or recruitment registration form.
When you contact us directly by telephone or email.
Automatically via cookies and analytics tools when you browse our website.

5. Why We Use Your Data

We process your personal data for the following lawful purposes:

To respond to your enquiry and provide you with a security services quotation.
To fulfil a contract for the provision of security services.
To process your job application and conduct pre-employment screening and vetting.
To comply with our legal obligations, including BS7858 screening requirements, DBS checking and right-to-work verification.
To improve our website through the analysis of anonymised usage data.
To send you job alerts where you have provided your consent to receive them.

6. How We Share Your Data

We do not sell your personal data. We may share it only in the following circumstances:

With third-party background screening agencies for the purposes of BS7858 and DBS vetting.
With regulatory bodies or law enforcement agencies where required by law.
With our IT and website service providers, strictly for operational purposes.

All third parties are required to process your data in accordance with UK GDPR and are subject to appropriate data processing agreements.

7. Data Retention

Enquiry data is retained for up to 12 months and then securely deleted.
Unsuccessful job applications are retained for 6 months and then securely deleted.
Employee records are retained for the duration of employment and for 6 years thereafter, in accordance with our legal obligations.
Website analytics data is anonymised and retained in aggregated form.

8. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

Right of access – to request a copy of the personal data we hold about you.
Right to rectification – to request correction of any inaccurate data.
Right to erasure – to request deletion of your data where we have no lawful reason to retain it.
Right to restrict processing – to request that we limit how we use your data.
Right to data portability – to receive your data in a structured, commonly used format.
Right to object – to object to processing based on legitimate interests or for direct marketing.
Right to withdraw consent – where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at info@sentinelsguarding.co.uk. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device when you visit our website. We use:

Essential cookies – required for the website to function correctly.
Analytics cookies – to understand how visitors use our site (used in anonymised form only).
Preference cookies – to remember settings such as your cookie consent choice.

You may accept or decline non-essential cookies via the cookie banner displayed on your first visit. You can also manage cookies through your browser settings at any time.

10. Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, disclosure or destruction. However, no method of data transmission over the internet is entirely secure and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our website after changes have been published constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Sentinel Security Guarding Services Ltd

Quantrill House, 2 Dunstable Road, Luton, LU1 1DX

01582 888666

info@sentinelsguarding.co.uk